Privacy Policy

Effective Date: 1 April 2026

At Rockingham BJJ, we care about your privacy and are committed to handling your personal information with care, respect, and transparency.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, book a trial, enquire about classes, or engage with our academy in any way.

We want this page to be easy to understand, not buried in complicated language. If you have any questions, you are always welcome to contact us.

Who We Are

This website is operated by Rockingham Brazilian Jiu-Jitsu, also known as Rockingham BJJ and Lighthouse Brazilian Jiu-Jitsu Academy.

Website: https://rockinghambjj.com.au.au

Address: 6/78 Charthouse Road, Waikiki WA 6169

Phone: 045 073 5858

What Personal Information We May Collect

Depending on how you interact with us, we may collect personal information such as:

• your name
• phone number
• email address
• parent or guardian details
• your child’s name and age, where relevant
• trial or class enquiry details
• emergency contact details
• attendance or participation information
• payment or billing information
• account or login details, if applicable
• any information you choose to share with us by form, phone, SMS, WhatsApp, email, social media, or in person

Where relevant to safe participation, we may also collect limited health, injury, or medical information you choose to provide.

How We Collect Your Information

We may collect your information when you:

• fill out a contact form on our website
• book a free trial or register your interest
• contact us by phone, SMS, WhatsApp, email, or social media
• sign up for classes, memberships, events, or programs
• complete forms, waivers, or onboarding documents
• make a payment or membership enquiry
• create an account or log in to our website, if applicable
• leave a comment on a blog post or page, if comments are enabled
• interact with our website through cookies, analytics, or embedded content

In most cases, we collect personal information directly from you, or from a parent or guardian where a child is involved.

Why We Collect Your Information

We collect personal information so we can:

• respond to your enquiries
• help you book a trial or join our academy
• provide classes, memberships, and related services
• communicate important updates about classes, schedules, events, or enrolment
• support the health, safety, and wellbeing of students
• manage memberships, payments, and administration
• improve our website, services, and customer experience
• meet legal, insurance, or operational obligations

We only collect information that is reasonably necessary for these purposes.

How We Use Your Personal Information

We may use your information to:

• contact you about your enquiry, trial, or membership
• manage your participation or your child’s participation in classes
• send confirmations, reminders, updates, and important service notices
• support academy operations and customer service
• process payments and membership administration
• improve our website and communications
• send occasional marketing or promotional updates where appropriate

You can opt out of marketing communications at any time by contacting us or using the unsubscribe option where available.

Children’s Privacy

Because many of our members are children and teens, we take privacy especially seriously.

Where a participant is under 18, we generally collect and manage their information through a parent or legal guardian. We ask that only information necessary for enrolment, communication, and safe participation is provided.

If you would like to access, update, or request removal of a child’s information, please contact us.

Health, Safety and Participation Information

To help us provide a safe and supportive training environment, you may choose to provide information about injuries, medical conditions, or other health-related matters relevant to participation.

We only ask for information that is reasonably necessary to help support student safety and appropriate coaching.

Comments on Our Website

If commenting is enabled on our website and you choose to leave a comment, we may collect the information shown in the comment form, along with your IP address and browser user agent information to help detect spam and keep the site secure.

If you use a service such as Gravatar, an anonymised version of your email address may be sent to that service to check whether a profile image is connected to your account. Once your comment is approved, your profile image may be publicly visible alongside your comment.

Media and Images

If users are ever permitted to upload images to our website, we recommend avoiding images that contain embedded location data, such as EXIF GPS data, as this information may potentially be accessible to others.

If we publish photos or videos of classes, events, or academy life, this will generally be handled separately in accordance with our media, photo, or consent processes where applicable.

Cookies

Our website may use cookies to help improve your browsing experience and support website functionality.

Cookies are small files stored on your device that help websites remember certain information.

Depending on how the website is configured, cookies may be used to:

• remember your preferences
• improve website performance
• support website security
• understand how visitors use the website
• save form or comment details for convenience
• support login or account functionality, if applicable

You can usually control or disable cookies through your browser settings, although some website functions may not work properly if cookies are turned off.

Analytics and Website Tracking

We may use website analytics tools to better understand how people use our website and how we can improve it.

These tools may collect information such as browser type, device type, pages visited, time spent on pages, referring website or source, approximate location, and IP address or similar technical identifiers.

This information is generally used to help us improve website performance, content, user experience, and marketing effectiveness.

Embedded Content from Other Websites

Some pages or blog posts on our website may include embedded content from third-party platforms, such as videos, maps, images, social posts, or articles.

Embedded content from other websites behaves in much the same way as if you had visited that website directly. These third-party websites may collect data about you, use cookies, or track your interaction with their content, especially if you are logged into those services.

We encourage you to review the privacy policies of any third-party platforms you interact with.

Who We May Share Your Information With

We may share your personal information where reasonably necessary to run our academy and website.

This may include trusted third-party providers such as website hosting providers, website developers or administrators, contact form or email service providers, payment processors, scheduling or membership software providers, spam detection or security tools, coaches, staff, or contractors where relevant to service delivery, professional advisers such as accountants, insurers, or legal advisers, and government or regulatory authorities where required by law.

We do not sell your personal information.

How Long We Keep Your Information

We only keep personal information for as long as it is reasonably needed for the purpose it was collected, or as required for legal, administrative, insurance, or operational reasons.

If comments are enabled on the website, comments and their metadata may be stored indefinitely so follow-up comments can be recognised and moderated more efficiently.

If users are able to register on the website, personal information stored in their profile may also be retained until the account is updated or removed, subject to any legal or administrative obligations.

Accessing, Correcting or Deleting Your Information

You may request to access the personal information we hold about you, correct information that is inaccurate or out of date, or request deletion of personal information where appropriate.

Please note that in some cases, we may need to retain certain information for administrative, legal, security, insurance, or record-keeping reasons.

To make a request, please contact us using the contact details below.

How We Protect Your Information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure.

While we take privacy and security seriously, no system or method of online transmission is completely secure, and we cannot guarantee absolute security.

Overseas Storage or Processing

Some third-party services we use, such as website, email, cloud, software, or analytics providers, may store or process information outside Australia.

Where this occurs, we aim to work with reputable providers and take reasonable steps to ensure your information is handled appropriately.

Your Rights and Complaints

If you have any questions or concerns about how your personal information has been handled, please contact us first and we will do our best to resolve the issue promptly and respectfully.

If you are not satisfied with our response, you may also contact the Office of the Australian Information Commissioner.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business operations, or legal obligations.

Any updated version will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Rockingham BJJ

6/78 Charthouse Road, Waikiki WA 6169

045 073 5858

https://rockinghambjj.com.au.au